Call us about our Displaced Resident Assistance Program if you have been affected by Hurricane Helene.

Questions?

What must I bring with me to tour an apartment?
Valid Photo ID.
What are your application and administrative charges?
Application Fee: $95; Administration Fee: $200
What are the income and credit qualifications?
2.5 times the monthly rent, require proof of income, and credit screen.
What is acceptable “proof of income” to sign a lease?
2 most current pay stubs, 2 most current months of bank statements, offer letter, or current W2.
What happens if I qualify for an apartment, but my roommate does not?
The roommate will not be approved to lease/live onsite.
Is my security deposit totally refundable?
Yes
If I get a job transfer, can I break the lease?
You would have to provide 60-day written notice, pay termination fee, and pay back any concessions given.
Can I change to a month-to-month lease plan after my first year?
Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.
Do you accept leases for short terms?
We do not offer leases under 7 months, subject to change.
Am I required to have renters' insurance?
Yes, renters insurance is required. Proof of policy is required for move in.
Do you offer furnished apartments?
No
Do you offer corporate apartments?
No
If something needs to be repaired in my apartment, how do I report it?
Please place your maintenance request in your resident portal.
When is my rent payment due?
1st of the month, this includes holidays.
What day of the month am I liable for a late charge?
Rent is due on the 1st of the month and late fees begin on the 4th.
Will you accept electronic payments from my bank?
Yes, you are responsible for payments getting into the office on time.
Is there a place where I can pay my rent after office hours?
Online resident portal.
There is a person who might be staying with me for a while, is that permitted by the lease?
No more than 14 consecutive days.
Do you have reserved parking?
1 bedrooms = one assigned space, two bedrooms = two assigned spaces, three bedrooms = two assigned spaces
I have a motorcycle, where can I park it?
In any parking space designated for vehicles.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes, the office should be made aware and they should be added to the lease as minor occupants.
Can I install my satellite dish at my apartment?
Yes, however a satellite dish may not be attached to the building or placed on the grounds of the community.
Does the property have a fitness center?
Yes, 24-hour fitness center.
Does the property have a swimming pool?
Yes
Are gas grills permitted at your property?
No, the property has gas grills onsite for residents to use.
Are residents permitted to paint their apartment?
Yes, but you must paint or be charged to return color back to original color upon move out.